Sample of All FAQs (Helpie FAQ)
Buyer Lead FAQ
- I Run A Team / Office. Do You Offer Large Bulk Plans?
Yes.
We love to work with top producers and would love to discuss your particular market and your needs.
- Do You Work With Mortgage Brokers?
Absolutely!
This tool can be especially useful to both generate Buyer leads and to build relationships with real estate agents.
By partnering with an agent to create the requested searches, you position yourself as not just the mortgage professional to the Buyer, but also as a source of leads to the real estate agent(s) that you work with.
Contact us today to discuss all of the ways that our leads can grow your mortgage business!
- Are The Leads Refundable?
While our leads are not refundable, like all leads, we acknowledge that some of the leads we provide will have inaccurate contact information. When a lead has a bad email address and a bad phone number, simply email us and we will credit your account for additional lead(s).
Remember, some clients prefer to be contacted only by email. Our follow up studies have shown that when a client requests a search and only has a valid email address, that respecting their choice and following up by email yields a strong conversion rate.
Following the “Do what we say we will,” rule, providing a fast response and setting the client up on an email property alert quickly, builds trust and drastically increases the conversion rate.
- Are All Of The Leads Verified?
The Buyer leads that we provide are sourced directly from Buyers who have requested home searches and alerts on various platforms. The contact information that they provide is imported directly from their verified user accounts on those platforms. Once the search is requested, the lead is sent to you by both text and email so that you can contact the lead immediately.
We chose not waste valuable time contacting the lead first so that we can get the lead in the hands of the agents right away.
Does this mean that all of the lead contact information that we provide is accurate? Nope.
That’s why we provide credits for any lead that does not have a working phone or email.
Simply email us the lead information for any such leads, and we will credit your account with leads to make up the difference.
- What Price Range Are The Buyers Looking In?
The Buyer leads that we provide will be searching for homes within +/- 20% of the area’s median home sales price.
- Are These Leads Exclusive To Me?
Yes. These leads are generated for you based on your chosen market area and belong only to you.